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Returns, exchanges, and refunds

Have a problem with your order? We'll make it right

What is your return policy?

At Suppgrade Labs, your satisfaction is our top priority. If you’re not completely happy with your purchase, you can initiate a return within 30 days of receiving your order. Return Guidelines:. Authorization & Proof: All returns require prior approv

How can I return my item(s)?

We understand that sometimes things don’t go as planned, and we’re happy to help guide you through the return process for unopened items. How to initiate a return:. Contact our Customer Service team at [email protected] within 30 days of rec

How long does it take to receive a refund after my return is processed?

We understand that returns are a natural part of the shopping experience, and we’re committed to making the refund process as smooth and transparent as possible. Once we receive your return, our returns team will review it within 10 business days. Af