Returns, exchanges, and refunds
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Do you offer returns?
We appreciate your interest in our return policy at Suppgrade Labs. Your satisfaction is important to us, and we're here to provide you with the necessary information about our returns process. We do offer returns. If you're not completely satisfied
Are there any items that are non-returnable or non-refundable?
We value your satisfaction at Suppgrade Labs and want to make sure you have a clear understanding of our return and refund policy. Please note that the following items are considered non-returnable and non-refundable:. It's important to us that you'r
How to initiate a return?
Although we're sorry to hear that you're considering a return, we would like for you to be completely satisfied with your purchase, and we're here to assist you through the process. If you would like to initiate a return, please contact our friendly
How do I return unopened products?
We understand that sometimes things don't go as planned. If you need to return unopened products, we're here to help guide you through the process. Here's how you can initiate a return:. Please note the following important points:
Are there any fees associated with returns?
Once you’ve contacted Customer Service and your return has been approved, you’ll receive a separate email containing your return shipping label and packing slip. After your package is received and processed at our facility, a refund will be issued mi
How long does it take to receive a refund once the return is processed?
We understand that returns are a part of the shopping process, and we're here to make sure the refund process is as smooth and transparent as possible. Once your return is processed and received by our team, you can expect to receive your refund with
Can I return an item that was purchased on sale or with a discount?
Yes, you can certainly return an item that was purchased on sale or with a discount as long as it is unopened and within 30 days. At Suppgrade Labs, we want you to be fully satisfied with your purchase. If for any reason you're not completely happy w