How can I return my item(s)?Updated 23 days ago
We understand that sometimes things don’t go as planned, and we’re happy to help guide you through the return process for unopened items.
How to initiate a return:
Contact our Customer Service team at [email protected] within 30 days of receipt to request a return authorization.
Once approved, you’ll receive a separate email with a return label and packing slip to make the process easy.
Important return guidelines:
Return requests must be submitted within 30 days of the delivery date.
Once approved, authorized items must be mailed back within 14 days.
Please include a receipt or proof of purchase showing your name, address, and order number.
Products that show any signs of being opened or damaged are not eligible for a refund.
Returns initiated after 30 days, or returns not received within 30 days of authorization, are not eligible for a refund.