Subscription Order Help
Skip, swap, gift or cancel your next order - here's how!
How do I view my order history?
You can easily view all of your past orders, including subscriptions and one-time purchases, from your Suppgrade Labs account. To access your order history:. Log in to your Account Homepage. Navigate to Order History. Orders are organized by year, ma
How do I view my upcoming subscription orders?
You can easily view all of your upcoming subscription orders from your Suppgrade Labs account. To check your upcoming orders:. Log in to your Account Homepage. Under the Subscriptions section, click “See All Upcoming Orders”. A pop up will appear sho
Can I send my subscription order earlier than the scheduled date?
Yes! If you don’t want to wait until your next scheduled delivery, you can choose “Send Now” to receive your order sooner. To send your order early:. Log in to your Suppgrade Labs Account Homepage. Click Manage Next Order. Select Order Now (look for
How do I swap an item in my next order?
You can easily swap a product in your upcoming order from your Suppgrade Labs account. To swap an item:. Log in to your Account Homepage. Click Manage Next Order. Select the Swap icon (look for the two arrow icon). You’ll be directed to a confirmatio
How do I skip my next subscription order?
If you don’t want your next scheduled order, you can easily skip it from your Suppgrade Labs account. To skip your next order:. Log in to your Account Homepage. Go to Subscriptions and click Manage Next Order. Click Skip (look for the skip-forward ar
How do I delay my next subscription order?
If you’d like your next order to arrive later than scheduled, you can delay the delivery from your Suppgrade Labs account. To delay your next order:. Log in to your Account Homepage. Go to Subscriptions and click Manage Next Order. Click the Delay Da
How do I change the delivery address for my next order?
If you need your next subscription order shipped to a different address, you can update it easily from your Suppgrade Labs account. To change the delivery address for your next order:. Log in to your Account Homepage. Go to Manage Next Order. Click t
How do I add items to my next subscription order?
You can easily add products to either your next order or your recurring subscription. To add an item to your recurring subscription (every shipment):. Log in to your Suppgrade Labs subscription account. Click Subscriptions and select Manage Subscript